Shipping Policy

Thank you for shopping with us! Please review our shipping policy below so you know what to expect when placing an order.

Processing Time

Turnaround time varies by item. Most of our custom, made-to-order pieces ship within 7-10 business days. Some products have a longer production and delivery window - check the estimated delivery time listed on each product page before ordering.

Domestic Shipping Rates & Delivery Times

We offer the following shipping options for orders within the United States:

Standard Shipping (5–7 business days): Rates calculated at checkout
Expedited Shipping (2–3 business days): Rates calculated at checkout
Overnight Shipping (1 business day): Rates calculated at checkout

Free Shipping

We offer free standard shipping on all domestic orders over a certain amount. Please check our current promotions for details.

International Shipping

We ship to select international destinations. International shipping rates and delivery times vary by location and are calculated at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through the carrier's website.

Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed as delivered to the address provided. If your tracking information shows your package was delivered but you have not received it, please contact your local post office or carrier first. If the issue is not resolved, contact us and we will do our best to assist you.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you realize you've entered the wrong address, contact us immediately and we will try to make changes before the order ships.